Quenta Help

Review and fix receipts

Resolve review items and correct receipts after submission.

Resolve a Review item

Review items are pinned to the top in red and explain the problem in plain words. Open the receipt, correct the highlighted value, choose the relevant category, account or department, then select Confirm & post to Xero.

Use Remember this choice when the answer should apply again. Leave it off for an unusual purchase.

Foreign-currency receipts

When a receipt is in a different currency from the bank account it was paid from, Quenta converts it for you. It estimates the amount charged from that day's exchange rate, adjusted by what your bank actually charged on earlier receipts from the same account, and posts the receipt to Xero without stopping.

The receipt shows its own amount first and the amount charged underneath, tagged estimated. The push notification says "(estimated)" too.

Enter the amount your bank charged

Your bank notification or statement has the real figure. Open the receipt and enter it in Amount charged, which is labelled with your bank account's currency, for example Amount charged (GBP). Quenta updates the Xero transaction with it. An amount you enter always replaces the estimate, and Quenta learns from the amounts you enter.

On iPhone, you can enter it before the receipt has finished uploading or being read:

  1. On the receipt's row, tap Foreign receipt? Add bank amount.
  2. In Post to, enter the amount from your bank notification.
  3. Tap Save.

The row then shows the figure, for example Bank amount: GBP 12.34.

Good to know

  • If Quenta has no exchange rate for the currency, the receipt goes to Review and asks for the amount charged.
  • If the amount you enter is far from the exchange rate, Quenta shows a note but still posts the receipt.
  • If the receipt and your bank amount are in the same currency and don't match, the receipt goes to Review so you can check it.
  • Quenta keeps the original amount and currency on the Xero transaction. Its reference includes the original amount and the rate used.
  • Foreign-currency receipts are posted to Xero without VAT.

Choose a date

The date picker lets you choose any date for a receipt. On iPhone and Android, tap Today to set it to today's date on your phone.

Change a Submitted receipt

Open a Submitted receipt to:

  • Recode the category, account or tracking choice on the same Xero transaction.
  • Move it when the amount, organisation or paid-from account is wrong. This recreates the transaction safely.
  • Delete it from Quenta and Xero.
  • View in Xero to open the source transaction.

Xero can reject changes to reconciled transactions or locked accounting periods. Quenta will show that reason rather than silently changing the record.

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